Privacy Policy

Dojo Mojo ("we", "us") operates the dojo discovery and management platform at app.mydojospace.com. This policy describes what we collect, why we use it, and your choices—including account deletion.

• Account data: email, name, profile photo (optional), belt/size preferences, phone and emergency contact when you provide them.
• Dojo & membership data: enrollments, schedules, membership status, attendance/check-in where enabled.
• Payments: we do not store full card numbers. Stripe and Stripe Connect process payments; we store payment metadata (amounts, status, Stripe IDs).
• Identity verification (optional): government ID images uploaded for student/special membership tiers. Images are stored privately and reviewed by your dojo. Verified text fields may be retained for audit after images are purged.
• Messages: direct messages between members and dojo staff where messaging is enabled for onboarded dojos.
• Device data: push notification tokens if you opt in; standard server logs (IP, user agent) for security.

We use data to run discovery, schedules, memberships, payments, messaging, and dojo-owner tools; to prevent fraud and abuse; and to comply with law. We do not sell your personal information.

• Participating dojos see member data relevant to their academy (membership, attendance, messages).
• Processors: Stripe (payments), Cloudinary (media), hosting and email providers as needed to operate the service.

Identity document images are purged after verification plus a retention period, or immediately when you delete your account. Membership and payment records at dojos may be kept longer where required for operations or Japanese financial record-keeping.

You may delete your account in the app under Account settings or email support@app.mydojospace.com. Deletion anonymizes your app profile, purges identity images, and pauses memberships in the app. Dojo operators may retain anonymized operational records separately.

Direct messages are user-generated content. You can report objectionable messages or block another user from a conversation's ··· menu. Reports are emailed to support@app.mydojospace.com and reviewed promptly. You can follow the report status in your Safety Center. Blocking hides both users from each other in profile search and prevents profile viewing and direct messages until the blocker unblocks the other user. Required dojo operations remain available, while shared dojo posts and comments show the blocked peer as Unknown User. See also Support.

Privacy questions: privacy@mydojospace.com
General support: support@app.mydojospace.com